Testimonials

“I want to express how thrilled I am with my new Bonneville T120. The machine is truly amazing. Not only is it beautiful to look at, but the performance is awesome. The bike handles well, is stable, stops on a dime, and goes from 0 – 60 in OMG! (about that fast). I couldn’t be happier. Heads turn wherever I go, as that stunning cinder red/chrome combination glistens in the sun. I have received more compliments and inquiries in the short time I’ve owned this motorcycle than all three of the previous bikes combined!

From the first time I entered your showroom, everyone I came in contact with was friendly and helpful. Sales professional Randy Harris was patient, answered all of my questions, and helped me decide which model to purchase. As a sales professional myself, it was refreshing to work with a team who not only knows their product line, but exudes the passion and enthusiasm that comes with believing in them also. Our organization refers to groups such as yours as the “A” Team. I also appreciated Janice’s listening ear and encouragement after “life” dealt me a setback delaying my purchase, and during my multiple visits.

The deal was fair. Finance administrator Annette was friendly and helpful, wrapping up the paperwork/licensing. Having Kelly personally deliver the bike to my home was the icing on the cake! I will always remember the excitement watching him back that beautiful machine out of the trailer and onto my driveway. The final personal touch was receiving the signed “Thank You” card and coffee mug in the mail. I would whole-heartedly endorse Cascade Moto to anyone considering a Triumph…”

“P.S. For fun and interest, I looked up “Triumph” in the dictionary to see what Webster had to say about it. “Victory, conquest, rejoicing, to achieve success, to prevail, and expressing joy for success.”
“I could not have expressed it any better.”

- Rick 10/10/2016 Copy

“I cannot say enough about the way Cascade Moto helped my husband with buying his first bike. Your service (from start to finish) has been nothing less than exceptional.”

- Annie

“Just finished buying my motorcycle there today. What a fantastic place to buy a bike. I have been in the process of buying my bike for a few weeks and have been in and out of their shop multiple times, not to mention the number of emails and phone calls.

I just bought a new 2012 Triumph Street Triple R.

No pressure sales environment is an understatement. Everyone there was more than fantastic as I bugged them though the process of buying my motorcycle.

Janice assisted me through the entire process, and put up with relentless questions and contact and was always excited and happy to help me.

You can really tell that they care here. They aren’t just looking to sell you a bike, they are honestly trying to develop a relationship with their customers and potential customers.

I am completely astounded at the high level of customer service!

Thanks for everything guys! You’re awesome.

- C C.

“Bought my 2014 triumph tiger there. The dealer overall has a very home like feel to it. Like family, i feel heavily due to the owner lady. She’s an absolute Angel of a lady. Warm freshly made cookies, genuine person, etc. Also, Wayne and Liz are great people to deal with also. I can’t personally speak for any of the other staff. I really had a good purchasing experience.”

- Patrick M.

“I stopped in a couple of weeks ago just to look around.  From the moment I arrived they made me feel very comfortable.  Since my visit, I have went by a couple of dealers in the area.  I have to say that no one has giving me the level of customer service that I received here.

While I am not quite ready  to buy one.  Manly because I am a new rider and need to to a few courses before I hit the road.  I can’t possibly seeing going anywhere else to purchase a bike.

Thanks Wayne for taking your time with me.  And next time I will take you up on the cookies and coffee.”

- Eric B.

“I have not purchased a bike here, although I have purchased some parts and accessories…  I have, however, had extensive amounts of service done here.  Their prices are very fair (they won’t ever be the lowest price – if you want cheap, go somewhere with a two star rating and get screwed…)  Their service, honesty, reliability, and professionalism are top notch.  For normal routine services, I have always been satisfied – things like tires, oil changes, valve adjustments, etc etc.  I have high confidence that they are going to fix my bike right – and let me tell you, from personal experience, one bad mechanic working on your bike can mean a trip in an ambulance.  When picking folks who are working on your ride – make sure they are honest, skilled, and trustworthy.  But even more than their routine service & maintenance – these folks did *major* work on my bike for me this summer, and they helped me through all of the steps and process.  They went above and beyond, and they did an outstanding job (much more then they had to at all – they could have just ignored me or turned me away – but instead they worked long and hard on my behalf!)  I have been involved in the motorcycle community in Portland for over 15 years and I have never met a single person with a complaint about this dealership (other than that they are not the cheapest).  The reviews here are not blowing smoke – these guys are a very unique business.  Motorcycle dealerships and service places are notoriously shady – but Cascade Moto Classics is pure class through and through.  (I hope they don’t read this, I don’t want it to go to their head – and I hope that they keep it up and nothing else changes!).  Again – their prices are fair.  They won’t be the cheapest and they won’t be the most expensive.  If price is your *sole* motivator, you will be disappointed here.  But Cascade is competitive enough that you won’t go broke buying from them.  But if you want it done right, and if you want VALUE – this is the shop for you.”

- John R.

“My experiences here with Janice and everyone else has been nothing short of exceptional. Although through the misfortunes of advertising I had purchased my ’15 Tiger XCx elsewhere I have received nothing but the best here. Initial service and mounting of two aftermarket tires for a quite reasonable price. Even got me in a week earlier than scheduled with less than 24 hours notice. Additionally their OEM prices are extremely decent and I don’t have a single OEM farkle that didn’t come from here, nor will I look elsewhere. As I said when I bought my Tiger “I don’t like Orange”.”

- Richard W.

“I have owned nearly 20 motorcycles in my lifetime but the experience of buying my first and only Triumph has been the best by far. You guys are doing far more than just selling bikes. You have successfully created an extended family of sorts.”

- Don

“Truly great customer service! That is why I keep coming back.”

- Tin

“Staff are beyond cool. The Triumph I was checking out just didn’t quite fit the bill….and the salesman told me so……I was stunned at his honesty as I was a walking sale waiting to happen.”

- Dave C.

“It was obvious from my experience that you and your staff genuinely enjoy what you do for a living, and were not simply ‘going through the motions’.”

- J.R.

Omg!  So happy.  Rode (my Bonne T100) until dark.  Amazing! Runs sooo nice!

Please share with the guys how pleased I am.

- C.F.

“We enjoy your fun bike shop and the special attention you give your customers and friends.”

- Ann

“This is the greatest Triumph dealership in the NW!
I have never felt so at home at any other business before. From the first time that I walked through the doors I felt like a member of a family. Fantastic service, great shop, and lots of accessories and apparel. I live across town and even ride pass the “other” Triumph dealer to get to CMC. I have bought two bikes from them, and when I can afford to buy another bike, well there is no question that I’ll be back out to CMC!!!”

- Dude D.

“I called this place to talk about buying a motorcycle, and since it was my first new bike, I was on the defensive, and kind of pushy, kind of a jerk, as if I were negotiating with a craigslist buyer instead of a dealership. They refused to hold that against me, and after I understood that there were a line of people that would go in and buy the same bike I wanted If i didn’t purchase it, I realized that Janice and Kelly and the rest of the gang at CMC were the friendliest people you could buy a new Triumph from. I pop in every so often, and am always offered coffee and warm conversation. If you’re going to buy a new motorcycle, buy a Triumph, and buy it from here, they’ll remember your name a year from now, and will be interested in your enjoyment of the bike, not just the money you spend there. I hope CMC stays member of the Portland motorcycle scene for a long time to come”

- Augustus B.

“Great family run operation!”

- Greg

“A family owned motorcycle shop where you buy fine European motorcycles.  Janice and Kelly are the nicest folks.  The staff is excellent.    Other clients will quickly welcome you into the world of motorcycling.  Definitely buy from this shop.”

- Brian M.

“Brought my 96 Thunderbird in for a look at. Frankly needed more than bike worth. But I like the bike and its only money. Riding bikes for 40 years so I expected the cost more, takes longer.  I planed a January take in. To me it was worth it. This old bike purrs, no issues after 100 miles. For the first time in all my years riding I feel like a shop did it right. Thanks guys and gals !.”

- Bill F.

“I want to express how thrilled I am with my new Bonneville T120. The machine is truly amazing. Not only is it beautiful to look at, but the performance is awesome. The bike handles well, is stable, stops on a dime, and goes from 0 – 60 in OMG! (about that fast). I couldn’t be happier. Heads turn wherever I go, as that stunning cinder red/chrome combination glistens in the sun. I have received more compliments and inquiries in the short time I’ve owned this motorcycle than all three of the previous bikes combined!

From the first time I entered your showroom, everyone I came in contact with was friendly and helpful. Sales professional Randy Harris was patient, answered all of my questions, and helped me decide which model to purchase. As a sales professional myself, it was refreshing to work with a team who not only knows their product line, but exudes the passion and enthusiasm that comes with believing in them also. Our organization refers to groups such as yours as the “A” Team. I also appreciated Janice’s listening ear and encouragement after “life” dealt me a setback delaying my purchase, and during my multiple visits.

The deal was fair. Finance administrator Annette was friendly and helpful, wrapping up the paperwork/licensing. Having Kelly personally deliver the bike to my home was the icing on the cake! I will always remember the excitement watching him back that beautiful machine out of the trailer and onto my driveway. The final personal touch was receiving the signed “Thank You” card and coffee mug in the mail. I would whole-heartedly endorse Cascade Moto to anyone considering a Triumph…”

“P.S. For fun and interest, I looked up “Triumph” in the dictionary to see what Webster had to say about it. “Victory, conquest, rejoicing, to achieve success, to prevail, and expressing joy for success.”
“I could not have expressed it any better.”

- Rick 10/10/2016

“Can’t say enough good things about these guys. Helped me sell my old bike on consignment and delivery on my new bike was superb. I only stop in from time to time for maintenance items but they always remember my name and the motorcycle I purchased.”

- Michael H.